FAQ’s

Are you accredited?

We are licensed by the state of Florida, but we can treat patients from across the world. We also have Joint Commission accreditation. This voluntary accreditation is considered to be the gold standard by hospitals, treatment providers, and healthcare organizations across the country.

How long have you been in operation?

We’ve been in continuous operation since 2001, so we are one of the longest-running treatment providers in the State of Florida. Our alumni community is incredibly strong, a testament to the nearly two decades of care we have provided here at Archstone.

What levels of care do you offer?

Our full continuum of care in one location means that patients stay with us for their entire treatment program—no transportation between centers, no referrals to deal with, no unnecessary hassles.

Nothing gets lost in translation by patients having to transfer to another facility, and patients are more comfortable being able to stay in the same environment with the same therapists, and a consistent continuum of care.

What do we need to bring if we come to your program?

Patients can be with us for as little as seven days or as long as three months, so it’s important to be prepared. Of course, if you forget something, it can always be shipped to you or purchased, but it’s important to have most of what you need on arrival to make the admissions process easier for you or your loved one.

• Personal identification cards such as your driver’s license, state ID, or passport
• Health insurance card
• Emergency contact info for two people: names, addresses, phone numbers, & email addresses.
• Comfortable/gym shoes
• Sandals
• Sensible workout clothes (two pairs)
• Basic personal hygiene products (toothbrush, toothpaste, deodorant, feminine hygiene products, brush/comb, hair dryer, shaving supplies, soap, shampoo), alcohol-free mouthwash
• Cigarettes and vaping products are allowed in the facility. Cigarettes and liquids must be in the original packaging (unopened) upon arrival.
• Any medication MUST be in its original prescription bottle. These will be handed to our medical staff upon arrival and distributed as needed. We do not allow patients to bring in any over-the-counter medications such as cough syrup, aspirin, topical creams, etc. In case of need, our staff has access to those medications, and they can be distributed with the proper medical authorization. Any vitamins or supplements must also be approved by our medical staff.

What items should I NOT bring?

• Valuables – jewelry, expensive electronics, etc. Personal MP3 players are allowed, but we take no responsibility for stolen items, so up to your discretion.
• Cameras/video recorders to respect all patients’ privacy.
• Any items that contain alcohol such as perfumes, colognes, aftershave, mouthwash, etc.
• Firearms, weapons, or sharp objects such as sewing needles, scissors, etc.
• Any clothing with explicit messages or photos. Also, no overly revealing clothing such as those showing the midriff, severely “ripped” jeans, short shorts, spaghetti straps, etc. Archstone reserves the right to request a particular item of clothing not be worn and be provided to staff to keep in patient storage until completion of the program.

How long do people usually stay at Archstone?

This is entirely dependent on the acuity of a patient’s addiction and their individual mental health needs. Length of stay will be determined by our clinical staff. This could range from seven days in detox to three months or more following our entire continuum of care.

We will work with your insurance company to authorize the length of stay needed, but please be aware that these are not always approved depending on your carrier and plan. There may be a need to pay out-of-pocket for lengths of stay beyond what insurance authorizes or to discharge earlier than recommended if out-of-pocket payment is not an option. Before arranging travel, we will do a pre-assessment and speak with your insurance provider about initial authorization. You will know what to expect before making a commitment to come to Archstone. We will always keep you up-to-date on any communications with the insurance company regarding days of treatment covered.

What happens after someone completes treatment?

We work with each patient to provide them with a personalized discharge plan. This plan will include information for ongoing relapse prevention, connections to aftercare, private therapy, support groups, sober living, and other needed services.