Archstone Behavioral Health
Frequently Asked Questions
How is Archstone different from every other treatment center in South Florida?
Archstone Behavioral Health provides a full continuum of care, something not offered by most providers in Florida. This allows our patients to find recovery with consistent care, environment, and professional staff rather than bouncing between facilities for different levels of care.
Our Clinical Director and all of our Primary Therapists are masters level clinicians with extensive experience in the field. Different from other facilities with highly qualified staff, we offer treatment in an environment that feels like home. We have very close knit staff and a limited number of beds available in a residential setting so that our patients feel more like they are in a home environment than a hospital or clinical setting. On of the most frequent comments we hear from staff and patients alike is how much being at Archstone feels like being with family, a feeling we take great pride in.
We’ve been around since 2001 and our alumni community is possibly one of the strongest in South Florida. Rather than simply participating in a treatment program, our patients are plugged into a large community of past graduates, all willing to provide ongoing mental, physical, emotional, and spiritual support.
What licenses does your staff have?
Our Clinical Director and all of our Primary Therapists are master’s level clinicians. Our Medical Director is a PhD with over 40 years of experience. So our staff have qualifications far above and beyond that required by the state for addiction treatment services. This allows us to treat higher levels of acuity as well as more complex conditions.
Are you accredited?
We are licensed by the State of Florida (but can see patients from across the country and even the world). We also have Joint Commission accreditation, a voluntary accreditation that is considered to be the gold standard by hospitals, treatment providers, and healthcare organizations across the country.
How long have you been in operation?
We’ve been in continuous operation since 2001, so we are one of the oldest treatment providers in the State of Florida. Our alumni community is incredibly strong, a testament to the nearly two decades of care we have provided here at Archstone.
What levels of care do you offer?
Our full continuum of care on one location means that, unlike many other facilities in Florida, patients stay with us for their entire treatment program. Nothing gets lost in translation by patients having to transfer to another facility, and patients are more comfortable being able to stay in the same environment with the same therapists, and a consistent continuum of care.
What do we need to bring if we come to your program?
Patients can be with us for as little as 7 days or as long as 3 months, so it’s important to be prepared. Of course, necessary items can always be shipped in or bought if something is forgotten, but it’s important to have most of what you need on arrival to make the admissions process easier for you or your loved one.
- Personal identification cards such as your driver’s license, state ID, or passport.
- Health insurance card.
- Emergency contact info for 2 people: name, address, phone, email.
- Comfortable/Athletic Shoes. While the weather is gorgeous here most of the year, patients have the opportunity to go to the gym or participate in physical activities as part of our focus on an individual’s whole health. Sandals are OK for many days, but you will definitely want a pair of shoes for physical activities.
- About 2 week’s worth of clothing. We have laundry service on site, so 2 week’s worth is enough. More would probably be too much. Please make sure at least 2 pairs of workout clothes are included. Shorts should be at least mid-thigh length for both men and women.
- Basic person toiletries: toothbrush, toothpaste, deodorant, feminine hygiene products, brush/comb, hair dryer, shaving, soap, shampoo. Note that any mouthwash must be alcohol free.
- Cigarettes and vaping products are allowed on the facility. Any cigarettes must be in original packaging (unopened) upon arrival.
- Any medication MUST be in its original prescription bottle. These will be handed to our medical staff upon arrival and distributed as needed. We do not allow patients to bring in any over the counter medications such as cough syrup, Aspirin, topical creams, etc. In case of need, our staff has access to those medications and they can be distributed with the proper medical authorization. Any vitamins or supplements must also be approved by our medical staff.
- Phones. These will be taken upon arrival. Depending on level of care, there will likely be a blackout period with phones, and then access will be given over time.
There are also items that we ask you NOT to bring.
- Valuables – jewelry, expensive electronics, etc. Personal MP3 players are allowed, but we take no responsibility for stolen items, so up to your discretion.
- Cameras/video recorders to respect all patients’ privacy.
- Any items that contain alcohol such as perfumes, colognes, aftershave, mouthwash, etc.
- Firearms, weapons, or sharp objects such as sewing needles, scissors, etc.
- Any clothing with explicit messages or photos. Also, no overly revealing clothing such as those showing the midriff, severely “ripped” jeans, short shorts, spaghetti straps, etc. Archstone reserves the right to request a particular item of clothing not be worn and be provided to staff to keep in patient storage until completion of the program.
What’s the average length of stay?
This is entirely dependent on the acuity of addiction and mental health needs, and will be determined by our clinical staff. This could range from 7 days in detox to 3 months or more following our entire continuum of care.
We will work with your insurance company to authorize the length of stay needed, but please be aware that these are not always approved depending on your carrier and plan. So there may be a need to pay out-of-pocket lengths of stay beyond what insurance authorizes or to discharge earlier than recommended if out-of-pocket payment is not an option. Before arranging travel, we will do a pre-assessment and speak with insurance about initial authorization, so you know what to expect before making a commitment to come to Archstone. We will always keep you up-to-date on any communications with the insurance company regarding days of treatment covered.
What’s the cost?
Healthcare costs are, unfortunately, incredibly complex as they are not based on a flat fee, but based on rates negotiated with insurance companies. Just like with a visit to the hospital or your dentist, the amount billed and the amount actually reimbursed by insurance are two completely different numbers. It’s confusing, even to our professional staff who deal with it every day. The best option is to call us at 888-608-0011 to discuss individual costs.
Our private pay rate is $15,000 a month and we offer a sliding scale fee for those that qualify for financial hardship.
Do you offer scholarships?
We do, but spots are limited and you must qualify for financial hardship to take advantage of them. We will need to run a credit check, see recent bank records and pay stubs if working. You will also need to fill out and sign a declaration of income. If you qualify, you may be offered a partial or full scholarship if there is room available.
What happens after someone completes treatment?
We work with each patient to provide them with a personalized discharge plan. This plan will include information for on-going relapse prevention, connections to aftercare, private therapy, support groups, sober living, and other needed services.